From the desk of Tim Yates, CEO of Medical IT Management Inc.Dear Practice Administrator,
Hi, my name is Tim and I really want to help your practice better utilize technology while complying with HIPAA regulations at the same time. I know how much of a hassle it can be dealing with IT troubles. It's expensive, it's time consuming, and it can be downright frustrating. You pay your employees to work, but if their computer or the server is down, they can't do the job you are paying them for.
The simple fact is when you mix technology and people, you're going to have issues. Many of these problems can be prevented through monitoring and preventive maintenance which we provide through our service agreements. The real difference is responding to user issues and getting them back to work quickly. We offer a live help desk that utilizes a sophisticated ticketing software that allows us to triage support requests as they come in. This helps us determine which requests will affect patient care so they can be resolved first. We understand that you are in the business of delivering high quality care to your patients and we are here to help you do that.
A decade ago technology was really more of a convenience as most offices could get by for a day or two without even using a computer. Today however technology is the backbone of most practices....HIPAA, EMR/EHR, and Practice Management software has turned technology into an investment instead of a convenience. Just like financial investing you need a trusted adviser to help you plan, prepare, and make the best technology investment for your practice. That's where we come in, with our many years of experience in IT and our devotion to the medical field, we are focused on helping you choose the technology that best fits your needs.
As we move into the future, medical practices will need to adopt more and more technology which means they will depend on it more as well. Practices will need help in both choosing which technology and supporting it thereafter. We want to help you through this process and beyond, we don't want to be just a vendor....we want to be your IT department.
Don't put it off any longer....fill out the contact form or just give us a call. The sooner we meet, the sooner we can make your technology headaches go away!
Best regards,
Tim
PS: Most practices that have filed for Meaningful Use Stage 1 think they have met the requirements. Most of them haven't.....they don't understand the HIPAA Security Rules....do you??
